GMC Software updates global programme including software partners

GMC Software, a vendor in customer communications management CCM, announced the expansion of its current partners and alliance programme with introduction of the GMC Software Partner Advantage Programme, a newly-expanded programme intended to engage, empower and enable all types of GMC Software business partners.

The programme accommodates four tracks of business partners according to an organisation’s individual business model and relationship with GMC Software. Track options include delivery partners, business partners, alliance partners, software vendor partners. A focus on delivery partners will initiate the expanded programme.

Delivery partners support GMC Software’s customers by providing implementation services, functional and technical product expertise and vertical industry experience that augments and extends the reach of GMC Software’s Professional Services Organisation in specific geographies.

Integral to GMC Software’s solutions, service and support, delivery partners physically located near GMC’s customer base make GMC’s solutions more readily available to customers it services in banking, insurance and healthcare enterprises and service providers globally.

Companies approved to become part of the preferred delivery partners programme benefit by having the GMC Inspire skill set that allows them to differentiate in a crowded marketplace and gain from the additional revenue opportunities involved in technology implementation without additional sales, marketing or customer acquisition costs.

The programme’s overall aim is to help GMC Software’s customers maximise the value of their investment by speeding the integration of new and emerging CCM technology into production.

“We are very excited about the opportunities this programme offers both partners and customers,” said Rob Daleman, Vice President, Corporate Marketing, GMC Software. “The benefits of bringing GMC Inspire’s robust capabilities to more users through an extended professional services network go beyond smooth implementation. This high level of support also allows users to execute innovative applications of the technology and new use cases. A collaborative worldwide effort will allow GMC Inspire users to push the wide boundaries of what the platform can deliver in customer communications and customer experience.”

Current GMC Software partners include Accenture, Canon, eSignLive, Guidewire, IBM, Kony, Ricoh, Xerox amongst others.

GMC Software helps companies communicate with their customers and employees. GMC Software empowers organisations to create stronger engagements with timely and relevant communications. A Neopost Digital Company, GMC Software provides the means for business users to develop contextual, highly individualised communications across all channels that span the entire customer journey.

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