A recent study, estimates that organisations will spend around $2 trillion by 2020 on digital transformation technologies. This dramatic shift in investment is due to the growing complexity of IT related to devices and applications and rising expectations from employees who expect their IT to just work. To remain competitive in the market, IT CIOs need to re-focus their IT strategy to place their digital savvy workforce at the centre.
Nexthink, most advanced platform closes the loop for IT teams looking to offer employees fast, flexible, innovative and secure services while continuously optimising digital experience in the workplace. The new solution for the first time brings endpoint analytics, end-user feedback and endpoint remediation together in one comprehensive solution.
The addition of automation capabilities, Nexthink Act, enables businesses to not only gain visibility and insights into issues affecting endpoint devices, but also to automatically act on and resolve them – immediately or before they occur.
“We are experiencing a digital shift fueled by the adoption of cloud, mobile, social, where IT departments no longer have control over their infrastructures, network, servers, operating systems or even the applications being used by employees,” said Maged Eid, Regional Director Middle East and Africa Nexthink.
“There is a clear need for not only real-time visibility of how IT resources are being used and the issues employees are facing, but also the ability to be able to automatically resolve these issues.”
Nexthink provides digital experience management for the enterprise. Leading global companies know that satisfied employees generate more satisfied customers. With Nexthink, organisations can deliver consumer-grade experiences to their employees to increase satisfaction and productivity. Nexthink combines data collection, monitoring, analysis, remediation, intelligence and communication, to engage with employees and gather the right context for continuous optimisation.
