Jacky’s Business Solutions LLC, distributor for SoftBank Robotics Europe in the Middle East for its robots, is looking to meet potential partners to expand their support across the region.
Jacky’s will join SoftBank Robotics once again this year to showcase the wider applications of Pepper in customer and visitor management.
During Gitex this year, Jacky’s will also showcase its new Robot Content Management Systems (RCMS) to update Pepper. Jacky’s RCMS which will allow end-customers or resellers to manage or update content on the Pepper robot as they would a website. As a cloud-based solution, RCMS reduces the need for complex programming and set-up time needed for deploying a fleet of robots or making changes to content.
Ashish Panjabi, COO at Jacky’s Business Solutions, said: “We continue to look for software partners as new industry sectors deploy Pepper. This year, we are specifically looking to partner with those that are experienced in developing chatbots, AI software development, loyalty systems, banking system, travel systems and other B2B software solutions, especially those in Arabic that could work off a robot would be of interest for us to meet.”
Jonathan Boiria, Head of Sales at SoftBank Robotics Europe, said: “At SoftBank Robotics, we are heavily focusing on growing our business in the Middle East by developing a local ecosystem of business and software partners. Through our collaboration with Jacky’s, we are strengthening our market reach for Pepper. Their newly acquired capacity to provide powerful, easy-to-use and customisable solutions to customers is a key driver to expand on our existing successful projects across the banking, retail, education and public sectors.”
Jacky’s Business Solutions are also exploring new partnerships across the Middle East so that they can cater to the demand for Pepper in various industry sectors like hospitality, retail, banking, government, travel, education and healthcare. With its new RCMS, Jacky’s can now make it easier to deploy and reduce the learning curve for potential partners and enable them to capitalise on their existing customer relationships. Jacky’s will provide the second level of support for both hardware and software with its state-of-the-art service facilities.
Jacky’s Business added Pepper to its repertoire of Visitor Management Solutions (VMS) in 2018, enhancing its wide range of customer service solutions already marketed to enterprises in the government, banking, telecom and healthcare sectors. Pepper is currently used in a wide range of industries such as retail, tourism, banking, healthcare, hospitality, enterprise, government and education.