Bridgepointe Technologies, a technology advisory firm that helps mid-market and enterprise companies bridge the gap between technology investments and business results, announced it has acquired PPT Solutions. Bridgepointe Technologies made the acquisition to address the growing need for transformational customer experience.
PPT Solutions is a provider of client-centric, performance-based Customer Experience, CX and Contact Centre Consulting Solutions. The addition of PPT Solutions is an opportunity for Bridgepointe to expand its technology advisory services and provide clients with a wide range of CX-related services including Contact Centre Consulting, Contact Centre Technologies, BPO, Business Process, People Outsourcing, AI, RPA, Artificial Intelligence and Robotic Process Automation, and Managed Services.
PPT Solutions will operate as a Bridgepointe company effective immediately, with their team of 55 employees continuing to accelerate success for their clients. They have a proven track record of working with Fortune 500 companies with significant relationships in the media, entertainment and streaming industries.
PPT Solutions is based in the Midwest, which will help further expand the Company’s national reach. Dennis Weikle and Kris Kramer will become Managing Directors at Bridgepointe and continue to lead the overall CX organisation.
Bridgepointe Technologies is an advisory firm that helps mid-market and enterprise companies bridge the gap between technology investments and business results. Over the past 20 years, Bridgepointe has worked with over 12,000 companies to save time by shortening the procurement process while saving money and increasing ROI. Supported by in-house Solution Architects and IT Strategists, the firm has developed a proven process to quickly drive time to value with technology investments.
“PPT is a natural fit with Bridgepointe’s existing services and their focus on accelerating client success is tightly aligned with our culture, vision and values. The entire team including Dennis and Kris will play an instrumental role in this next chapter of our growth as CX is a tremendous market opportunity, and we will be uniquely positioned to help our clients drive value from their CX investments from day one,” explained Scott Evars, Co-Founder and Chief Executive Officer, Bridgepointe.