Bright Pattern has announced a partnership with solutions distributor emt Distribution. emt Distribution’s primary goals are to provide value to channel partners through positive engagement, enablement and other support activities by finding new and emerging technologies that lead to automation and self-sufficiency.
emt Distribution sole focus is to become the leading IT Value Added Distributor across EMEA and the world.
“emt Distribution is excited about the collaboration with Bright Pattern. This partnership aligns with our mission to offer best of breed solutions to our partners and customers. Together, we look forward to elevating the standards of customer experience in the region, ” said Nandini Sapru, Vice President – emt Distribution.
The emt Distribution Party was originally founded in Australia in 1989. As a company, emt Distribution has a primary emphasis on channel excellence and dedicated customer support. emt Distribution identifies end users, resellers, service providers or technology vendors as its main targets. Plus, it’s customer support teams are located all over the world: Australia, UAE, Netherlands, Philippines and Malta so customers can be contacted outside of standard business hours.
Bright Pattern will provide industry-leading omnichannel contact center solutions and various popular tools and services that make Bright Pattern a top-rated software solutions provider recognized by Frost & Sullivan and TrustRadius. With the fastest ROI in the industry, fastest implementation time and world-class solutions such as Bright Pattern Omni-Enterprise CX (Bright Pattern Mobile) or advanced conversational AI services and solutions.
Luc Cavelier, Head of Business Development of Bright Pattern EMEA, said: “Partnering with emt Distribution will enable Bright Pattern to extend his reach in the EMEA Market with the perfect distributor and to bring to the world its new AI driven Omnichannel communication Platform.”