Mimecast, a global Human Risk Management platform, announced the launch of its Partner ONE MSP Programme, an advancement to its industry-partner programme. The Partner ONE MSP Programme is built to deliver a consistent and scalable partner experience for managed service providers, MSPs by providing partners with the support they need to grow, evolve, differentiate, and amplify their business via a predictable and simplified programme with clear requirements and performance-based pathways.
At the same time, Mimecast is unlocking new partner experiences through MSP APIs, powering a stronger go-to-market strategy, complete with new products and pricing.
“In South Africa’s economy driven by small-medium enterprises, large corporate, and government institutions, a robust partnership with holistic cybersecurity providers is essential, and our revamped programme is designed to empower MSPs to meet every challenge head-on” says James Lee, EMEA Vice President of Partner Sales at Mimecast.
“With the launch of the Partner ONE MSP Programme, Mimecast is redefining the partner experience by providing a unified, streamlined approach that empowers our partners to drive growth and deliver even greater value to their customers.”
Mimecast serves more than 42,000 customers across 100 countries including South Africa and protects over 27 million end users through its industry-Human Risk Management platform. The Partner ONE MSP Programme allows partners to adopt Mimecast’s products into their portfolio and strengthen their offerings to meet the demands of their customers.
Mimecast’s partner platform will enable MSPs to take advantage of various automated processes such as API automation capabilities, integration with certain third-party marketplaces, and bulk remediation and action capabilities. The updated partner experience delivers a simple onboarding process, data-driven customer insights, and a new user experience with an improved partner portal design.
In addition, MSPs will benefit from a streamlined support process and case routing, and access to technical team members and senior technical resources.
The Partner ONE MSP Programme brings new, exciting go-to-market opportunities and experiences that will help enable MSPs to offer Mimecast’s rich platform to their customers.
Key benefits of the programme include:
- Opportunity: Partners will be able to accelerate their growth strategy through performance-based incentives, recognition and rewards. This new programme will help set the foundation for MSPs to build business.
- Support: Continuous support through the Mimecast Knowledge Hub and 24X7 access to the technical customer support team.
- Community: Integration into the Mimecast community with access to the exclusive partner forum and Mimecast Maverick Community for collaboration, troubleshooting, and knowledge sharing.
- Enablement: A range of training opportunities and a multi-level certification programme.
- Innovation: Access to new products, bundles, and pricing in driving profitability and value to customer organisations.
Mimecast is a AI-powered, API-enabled connected Human Risk Management platform, purpose-built to protect organisations from the spectrum of cyber threats. Integrating cutting-edge technology with human-centric pathways, our platform enhances visibility.
It provides strategic insight that enables decisive action and empowers businesses to protect their collaborative environments, safeguard their critical data and actively engage employees in reducing risk and enhancing productivity.