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Five traits of the digital customer

You are standing in your local coffee shop waiting for your order watching other customers try to keep from spilling their coffee as they open the door. What if you sent a suggestion to the coffee shop and they began...

Four step approach to blending technology and business

In a world where technology has made it easier to seek out the best deal and to move to greener pastures, a better digital customer experience is the competitive differentiation. CEOs today are prioritising the...

Transforming datacentres and safeguarding smart cities

When many UAE business leaders think of their datacentres, the first thing that may come to mind is a major cost and hurdle to innovation. But in the rapidly-growing digital economy, modernised datacentres can be the...

A measured approach to data management

Launched recently by His Highness Shaikh Mohammad Bin Rashid Al Maktoum, Vice-President and Prime Minister of the UAE and Ruler of Dubai, the Dubai Cyber Security Strategy is set to strengthen Dubai’s position as l...

Arrival of the Chief AI Officer and Citizen Data-Scientist in organisations

Artificial intelligence is when a machine mimics functions that human do such as sensing and learning, reason and infer, deciding and acting. As a technology, artificial intelligence can support use cases such as...

Large scale transformations inevitable for regional service providers

The challenge that service providers are facing at present is beyond the likes of what they have faced before. Service providers by default leverage the latest communication and networking technologies to generate...

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