With the move to a mobile and cloud first world, corporate data has become increasingly difficult to protect. Employees’ expectations have changed too, they want to be able to access corporate cloud applications, data a...
It was not too long ago that technologies such as cloud, mobile, social, and big data analytics were little more than futuristic concepts whose true potential was largely unknown. Fast forward to today, however, and...
The essence of customer service can be traced to time immemorial. On the other hand, the method of delivery of the customer service experience needs to be continually updated to match the desires and expectations of...
Nobody can deny that we are now in the age of the customer. Through online and mobile channels they are well informed and this information allows them to compare and choose the most convenient provider or vendor. If...
Over the next three years, cloud, video and the Internet of Things are set to influence the industrial sector to an extent never before seen by the market. The increase in data traffic means that datacentres will have...
Today’s security professionals battle threats from outside the organisations well as those from their own employees. But what about threats that they already know exist? The next few years will see a variety of a...
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