We live in a hyper-connected world. Everywhere you go, everywhere you look, you will be able to witness people and organisations interacting with each other through the internet via a multitude of devices,...
Within the Middle East, organisations have already seen the value of secure access solutions. In a recent Middle East focused HID Global survey, 52% of the respondents said that they have already deployed basic secure...
With the move to a mobile and cloud first world, corporate data has become increasingly difficult to protect. Employees’ expectations have changed too, they want to be able to access corporate cloud applications, data a...
Doing more with less is a constant challenge to IT organisations. There is continuous downward pressure on IT budgets, while expectations surrounding what can be achieved through transformational IT projects have...
The essence of customer service can be traced to time immemorial. On the other hand, the method of delivery of the customer service experience needs to be continually updated to match the desires and expectations of...
Nobody can deny that we are now in the age of the customer. Through online and mobile channels they are well informed and this information allows them to compare and choose the most convenient provider or vendor. If...
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