Thought Leadership

How will the role of the reseller change within the next five years in the...

Alison Hastings, UK&I Channel Lead at Avaya, explains how she thinks the reseller’s role will change within the next five years. Though offices across the world have gradually been re-opening as COVID-19...

How do you plan to improve customer experience in the next 12 months?

Michael Zellhorn, MD, Sequel Support explains how Sequel Support plans to improve its customer experience in the next year. I founded Sequel Support in 2007 and in the ensuing years we have achieved Gold Microsoft...

How to improve customer experience in the next year

David Noël, Vice President Middle East, Africa and Russia/CIS at AppDynamics, explains how the company will improve cusomter experience in the next 12 months. In today’s connected world, our demand for applications le...

IoT: Connect more, connect faster

To reach its full potential, the Internet of Things needs to be used hand-in-hand with integration. Mirza Salihagic, Senior Manager, Product Marketing at Software AG, explains the importance of integration. There are...

How sales skills are critical to win with today’s ‘new’ customer

Glyn Yates is Principle Consultant, GTM International. In this monthly column for Intelligent Tech Channels, he shares his expertise and views on the channel and partner community. There has been a shift, we all...

Channel Chief: Raif Mehmet, VP EMEA at Bitglass

A fascination with modems guided Raif Mehmet into a career in technology. The Vice President for EMEA at Bitglass speaks about his current job role and the latest trends which he sees emerging across the channel....

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