Thought Leadership

Epicor Software expert on empowering partners for success in changing times

Paul Flannery, Vice President, Channel Sales, International region at Epicor Software, tells us why vendors should be empowering their channel partners to thrive and represent them in the best way possible in the...

Going mobile: Supporting hybrid working models – keeping the workforce f...

Remote working has been forced on many, due to the pandemic, and channel businesses have had to respond quickly and stay ahead of the curve. Bradley Pulford, Executive Director and General Manager of Channel and...

How will the role of the reseller change within the next five years in the...

Stefan van de Giessen, Cybersecurity Manager at Networks Unlimited Africa, explains how he thinks the role of the reseller will change within the next five years. To answer this question holistically, we need to look...

How will the role of the reseller change within the next five years in the...

Alison Hastings, UK&I Channel Lead at Avaya, explains how she thinks the reseller’s role will change within the next five years. Though offices across the world have gradually been re-opening as COVID-19...

How do you plan to improve customer experience in the next 12 months?

Michael Zellhorn, MD, Sequel Support explains how Sequel Support plans to improve its customer experience in the next year. I founded Sequel Support in 2007 and in the ensuing years we have achieved Gold Microsoft...

How to improve customer experience in the next year

David Noël, Vice President Middle East, Africa and Russia/CIS at AppDynamics, explains how the company will improve cusomter experience in the next 12 months. In today’s connected world, our demand for applications le...

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