Retail and fashion company in Latin America increases productivity 150% in classification and height picking operations.
Infor says Cueros Vélez – a Colombian company with a presence in Costa Rica, El Salvador, Guatemala, Panamá and Perú is achieving ‘extraordinary results’ after implementing Infor WMS to manage warehouse operations.
The solution was sold and implemented by Cerca Technology, Infor´s channel partner.
Cueros Vélez was founded more than 35 years ago and is dedicated to the manufacturing of leather goods. It has six production plants with end-to-end processes, from receiving raw materials to delivery to stores and customers through multi-channel sales. In 2016, it opened a new leather plant in Colombia, which is considered to be one of the most modern in Latin America with a capacity of producing more than 30,000 leather products per month in sustainable processes.
Cueros Vélez’s strategy was to redesign its supply model and one of the main activities was to implement a modern warehouse management solution. The company selected Infor WMS as part of its Digital Transformation.
“Infor WMS is a very intuitive solution that enables us to get real-time visibility for better decision making. From the very beginning, Cerca Technology supported our business and our needs,” said Paula Cardenas, Supply Chain Manager, Cueros Vélez.
Cueros Vélez announces these results after implementing Infor WMS:
- More than 150% increase in productivity in height picking
- More than 150% increase in productivity in classification process
- More than 20% increase in reception productivity
- 3% improvement in level of services
- 100% inventory visibility
- 20% more customer satisfaction
- 100% better decision making
- 100% improvement in administrative processes
“Infor WMS is a very flexible solution that applies perfectly to our business needs and to the different sales channels. One of the advantages considered by our IT team is that it is implemented in a multi-tenant cloud, which enables us to easily move to the cloud,” said Carlos Abello, Logistic Director, Cueros Vélez.
As regards the implementation process, Cueros Vélez uses a training methodology based on real scenarios, enabling key users and staff to be part of the process and help in the implementation success. The process takes place with an internal strategy called ‘Vélez University’, a training space created for employees.
“One of the great challenges was to have the solution implemented before high season 2021 and this was possible thanks to Cerca Technology. This was a great step for Cueros Vélez in our Digital Transformation process with different solutions such as WMS, ERP, WCS and TMS now integrated. Currently, operation leaders can manage operations and measure productivity with different tools,” Abello said.
Cueros Vélez deployed the project in two stages. The first was to implement and consolidate Infor WMS. Once it was live and indicators improved, the second stage was to integrate WMS with other existing solutions.
“One of the main challenges that Infor WMS helped with is order processing, resulting in great optimization for Cueros Vélez that is already experiencing great performance indicators,” said Julian Lasso, Professional Services Manager, Cerca Technology.
“The multi-tenant cloud architecture of Infor’s warehouse management solutions helps companies like Cueros Vélez seamlessly grow and scale their capacity. In any situation, increasing order volume, product range expansion and increasing the number of stores, the solution will work stably and reliably, meeting all the requirements of the business and increasing customer satisfaction,” said Adriana Gutierrez, Infor Latin America Channel Director.