Teleperformance, a global leader in digital business services, has announced the launch of its global digital consulting arm, TP Infinity, designed to deliver a holistic approach to building stronger brands through enhanced customer experience (CX).
TP Infinity seeks to address the growing client demand in the UK for an integrated approach to CX transformation in today’s experience-led economy. Its comprehensive portfolio spans consulting, technology, data analytics, design and creative services, combining Teleperformance’s growing, global digital CX and transformation services with three independent digital companies integrated through Teleperformance’s recent acquisition of Majorel.
These include:
- IST Networks, a CX technology reseller, system integrator and managed service provider based in Egypt, with operations in Saudi Arabia, UAE and broader EMEA;
- Findasense, a digital marketing agency based in Spain, with operations in Mexico, Colombia and the rest of Latin America; and
- Junokai, a CX consulting firm based in Germany.
TP Infinity is comprised of a diverse team of more than 650 strategists, data lovers, tech enthusiasts, creative masterminds and operations gurus operating in 15 countries across North America, South America, Europe and Asia who are united by a common purpose: to push the boundaries of CX.